Exceptional Client Care
Exceptional Client Care
Category:
Customer Service, Leadership, Personality Development
Price:
₱1749.00
Month:
July
Dates:
July 5
Location:
Pampanga - Angeles
Seats:
Reservation-Based, Walk-In Applicable
Duration:
Whole Day: 8:00AM - 5:00PM
Length:
1 Day
Certificates:
Yes
Description
Nowadays, the majority of developed economies are increasingly and rapidly becoming service economies. In the process of globalization, leading industries today aim to develop their front-liners with knowledge-based skills, which values learning and service provision to others, especially in making them aware of cultural sensitivities and avoid embarrassing situations which can cause both commercial and social harm. This one-day intensive course with workshop focusing on client care, complaint management to overcome challenges, and strengthen the relationship with the clients. The program will also highlight the significance of sensitivity in cross-cultural encounters and how to maximize the benefits from the encounters . Using real life examples and insights from an experienced facilitator, you will learn the best practice for client care techniques.

You bring the effort,

We deliver the results.

Learning Sessions »

Training Calendar »